Refund Policy
Last updated: 28 September 2026
Job application fees
State whether application fees are refundable, when a refund may be requested and what happens if a role is closed or removed.
Events and experiences
Publish the cancellation windows, venue changes, no-show rules and ticket transfer process for paid experiences.
Advertising
Explain the treatment of unused campaign inventory, cancellations, creative rejection and campaign changes.
Promotional offers
Publish the eligibility, cancellation, refund and substitution rules for the 490 coupon campaign.
Contact
Provide the official support email and escalation route that will handle refund requests.